Product: Beautyrest Mattress Clear all filters (20 of 20 reviews match)
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Mattress Firm - Great salesman, lousy mattresses
Mattress Firm - Great salesman, lousy mattresses
Mattress Firm - Great salesman, lousy mattresses
Mattress Firm - Great salesman, lousy mattresses
Mattress Firm - Great salesman, lousy mattresses
Phil Hudson, the manager of the Plymouth, MA Mattress Firm, has been wonderful and solicitously professional, trying his best to get me not only a good deal but a good mattress. Unfortunately, my experience so far (after 3 mattresses) has been that he's let down by the...
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2.5
Product
Beautyrest Mattress
I liked
  • Manager phil hudson
  • No pressure sales
I didn't like
  • Damage to property
  • Lack of confidence in the product
  • Unprofessional drivers
#1102927
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Just bought few days ago a Beauty Rest firmest mattress in their show room paid close to $1,200.After slept on it one night, noticed the mattress already made big body impression with big dip and it is getting worse. Defective or just bad crappy mattress or not I do...
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Anonymous
Anonymous

you should call customer service number, MF will take it back. The mattress appears to be defective. Beauty Rest makes a highly rated products.

Product
Beautyrest Mattress
#1073963
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Baers Furniture - Don't get duped by commissioned sales associates
Baers Furniture - Don't get duped by commissioned sales associates
Baers Furniture - Don't get duped by commissioned sales associates
Purchased a mattress and foundation with the reassurance from my sales associate that it would be completely refundable if I was not happy and there were no other beds to my body's liking So I received my mattress and foundation 6/20, had a minor problem and when I got...
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Anonymous
Anonymous

How terrible for a store to do business this way. How have they stayed in business for so long and screw customers I would never shop there. There are so many furniture st...

BaersFurniture1945
BaersFurniture1945
Baers Furniture Verified Representative

Mrs. BialekThank you for speaking to us yesterday. We were able to confirm the reselection ahead of the manufacturer's 30 day waiting policy. We are happy to help you select a...

2.4
Baers Furniture North Palm Beach, Florida
Product
Beautyrest Mattress
I didn't like
  • Sales people blaming you when there is a problem
#1072607

Simmons Bedding Company - I have no warrenty matttess was a gift and my mattress. Has completley colapesst not sure what. To do the mattress is o nly 7 months old please help me

#1053985
3.0
Details
Not sure who to contact
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Style and Design

Beautyrest Mattress Review

#789995
1.0
Details
I will never ever, ever buy anything at sears!!!!! Worst company ever. I use to love it, but I won't walk into or visit a website of another one!!!!
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Customer service
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00 that included a Simmons Beautyrest mattress/boxspring set from Raymour and Flanigan Furniture store, Elmira NY, approx. 2 years ago. The pillowtop is pulling from the mattress, the store rep came to my home and told me it was defective. I went to the store to have...
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1.0
Product
Beautyrest Mattress
I liked
  • Mattress set i bought i just want a non-defective set
#1064450
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Purchased a Beauty Rest Mattress from Sleepys, now Mattress Firm.Within a year it got lumpy. Invoked the 10 year Warranty. Did you know you have to pay for the warranty inspection: $24.95 if you do it yourself or $39.95 for a Mattress Firm representative to come to...
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Anonymous
Anonymous

Warranty claims only cover the cost of what you actually paid for the mattress. Dah!!!!

Anonymous
Anonymous

Think again sweet cheeks, the manufacturer provides the warranty, not the retailer. You do have the option of going directly to the manufacturer and file a warranty claim, and...

Product
Beautyrest Mattress
#1032539
Reply to reviews
Sorry I did not know any of the answers to ,emails,tweet,etc I was never able to find email online!This mattress company is super friendly to sell,after they get their money not at all friendly. And can't be bothered the Simmons,mattress is very poor quality seams are...
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1.0
Product
Beautyrest Mattress
#1017062
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Never, never, never purchase a bogus Beautyrest mattress form Macy's. It has been a nightmare to resolve the problem. They seem to forget I am the customer, only thing they care about is to hook you into a sale and a credit card, then when your mattress arrives and...
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Product
Beautyrest Mattress
#1010126
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Bought a king & Queen BeautyRest Mattress & box springs. Waited a long time to be delivered. The mattress didn't feel like the mattress that I laid on in the store,it sunk way down when laid on and you rolled to the middle, so bought an up grade for the king and...
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1.0
Product
Beautyrest Mattress
I liked
  • First women sales person
#989232
Reply to reviews
bought mattress 10 year advertised warranty called 3 times to original store went in no help 11 months after purchase had to buy "kit" to show mattress was defective kit cost 25.00 a piece of cardboard and string with 2 washers called 3 other stores original store has...
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Anonymous
Anonymous

Why did you refuse to call the Corporate Customer Service Number on the website and directly file a Warranty Claim? All retailers follow standardized warranty processes direct...

1.7
Product
Beautyrest Mattress
I liked
  • One person was sympathic and said this happens all the time
I didn't like
  • Thir effort to correct a product defect
  • Every effort to delay and get rid of me
#974294
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Mattress Firm - Beautyrest Mattress Review from Houston, Texas
Mattress Firm - Beautyrest Mattress Review from Houston, Texas
Mattress Firm - Beautyrest Mattress Review from Houston, Texas
Mattress Firm - Beautyrest Mattress Review from Houston, Texas
I returned to the store I originally purchased my Simmons Beauty Rest to report that my mattress had a manufacturer defect, I showed them pictures and was assured this would be taken care of but that I had to go file a claim with their warranty department.I submitted a...
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2.2
Product
Beautyrest Mattress
#945213
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