Product: Beautyrest Mattress Clear all filters (0 of 34 reviews match)
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Beautyrest - Warranty

Beautyrest - Warranty
I buy mattress but it is not in good shape now
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Product
Beautyrest Mattress
#1303650
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Allen Wayside Furniture - Would not honor warranty for Simmon Beautyrest Mattress Less than one year old
Allen Wayside Furniture - Would not honor warranty for Simmon Beautyrest Mattress Less than one year old
Allen Wayside Furniture - Would not honor warranty for Simmon Beautyrest Mattress Less than one year old
Allen Wayside Furniture - Would not honor warranty for Simmon Beautyrest Mattress Less than one year old
Allen Wayside Furniture - Would not honor warranty for Simmon Beautyrest Mattress Less than one year old
Purchased a King Size Simmons Beauty Rest Mattress. Less than a year later - it is lumpy and no longer uniform. Contacted customer service and filled out the warranty request form and provided pictures of the problem. They got back to me and indicated that they would...
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1.5
Product
Beautyrest Mattress
I didn't like
  • Warranty service
#1255830
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I purchased this bed from Conn's they will not do anything about it and referred me to you I'd really appreciate a phone call as soon as possible my pillow top Beautyrest Black Natasha has divots and a sinkhole in it I am not very happy seeing how I paid $3,600 for...
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Product
Beautyrest Mattress
#1231728
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STEER CLEAR OF THEM, THEY ARE BAD NEWS. GO TO A REPUTABLE DEALER AND PURCHASE YOUR BED, THIS WAS NO BARGAIN. I DON'T EVEN KNOW IF THIS IS A REAL BEAUTYREST MATTRESS. I HAVE PURCHASED THEM ALL MY ADULT LIFE AND HAVE NEVER HAD ONE THAT FELT LIKE THIS. SO VERY...
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Anonymous
Anonymous

False advertising

1.9
Product
Beautyrest Mattress
I didn't like
  • Wait time for delivery
  • Failure to deliver free goods
  • Difficulty understanding staff due to foreign accent
#1226083
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Sleep Country Canada - Bad . They don't stand behind their products

After several months of having bought a king size, the mattress began to slump. The firmness was unequal especially from center to right. Talked to them several times and nothing. One of the so called supervisors even lied in writing about having called me and never had. When I questioned him about it he then said that maybe he was mixed up. SLEEP COUNTRY IS NOT ETHICAL. TIME TO GO
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
Product
Beautyrest Mattress
#1225766
Omg..we just bought a Simmons beauty rest hotel and it's sagging after only 6 months.Killing our backs..filled out reports sent pics twice and they say the sag isn't deep enough wait another 3 months and report again..Ive never heard of such b.s. in my life! We paid...
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Anonymous
Bonita Wong

I hate to tell you that they will continue to do that. It’s Canadian company and their customer service is atrocious. They don’t wait to give you a moment to think but sell yo...

1.5
Product
Beautyrest Mattress
#1199080
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Beautyrest - Defective air mattress

Queen-size air mattress bought in December 2017 going flat since 2/12/18. Won't stay aired up. Bed lies flat on floor; nothing restricting it and no sharp objects on or underneath it. Very disappointed with quality and I have used your products for years. Please assist with resolving my issue.
Product
Beautyrest Mattress
#1188900
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Beautyrest - Mattress coming loose at seems

I want this problem fixed
1.0
Details
Reliability
Product
Beautyrest Mattress
#1171275
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We ordered the mattress and it came 3 weeks later, delivered but not correctly set up on the frame and now they are stating it is our fault on the frame when their delivery should be looking at how it fits.The inspector was nice came out to look but the company takes...
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1.0
Product
Beautyrest Mattress
#1170382
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Mattress Firm - Refused to give our refund to us
We bought a 4,600.00 dollar mattress in October.On December 26th we went into the store to get a different mattress because the expensive one was hurting our backs so we exchanged it for a less expensive one and better one for our backs. The salesman told us we would...
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Anonymous
Anonymous

Refunds take 7-10 business days. That excludes holidays like New Years Day January 1st.....

1.9
Product
Beautyrest Mattress
I liked
  • Our new mattress
I didn't like
  • Not getting my refund still
#1162278
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